Safaricom

FEATURES

Everything You Need to Run a Modern SACCO

Six powerful modules that work seamlessly together to replace your spreadsheets, manual processes, and disconnected systems.

Member Management

Onboard members digitally, manage profiles, and track journeys from application to active membership seamlessly.

Loan Processing

Configure flexible loan products, automate disbursements, and collect repayments with zero manual work.

Savings & Deposits

Manage multiple savings products, track deposits, and automate interest calculations for every member.

Dividend Management

Automate dividend calculations, approvals, and disbursements. Keep every member happy with accurate payouts.

Compliance & Reporting

Stay SASRA-compliant with auto-generated Forms 1A, 1B, 2A. Audit trails and regulatory reports in one click.

Mobile Banking

NEW

Give your members 24/7 access to their accounts, loan applications, and statements on mobile or web.

PLATFORM IMPACT

Built on Safaricom’s network, security and payments

WATCHED AROUND THE CLOCK

24/7

Member data is encrypted in transit and at rest. Every log-in needs multi-factor authentication and a verified device, and every action is audited.

Hosted in Safaricom’s cloud, with Safaricom’s security operations behind it.

99.5%

UPTIME COMMITMENT

Contracted platform availability, monitored continuously and reported to you every month.

3

Member CHANNELS

Members reach their SACCO from any phone. A member of more than one SACCO on MySacco manages them all in the same app.

STRAIGHTFORWARD PROCESS

Go live in weeks, not months

No lengthy implementation. No IT team required. Go live in weeks, not months.

SACCO staff onboarding with MySACCO

Setup & Configuration

We set up your custom domain, customize loan settings, and brand your member mobile app.

Data Migration

Our dedicated migration team securely maps and uploads historical member records and ledger books.

Staff Training

Hands-on tutorials for loan officers, compliance managers, and accountants with support materials.

Launch & Support

We flip the switch, launch USSD channels, and monitor with dedicated 24/7 phone assistance.

REAL-TIME INSIGHTS

Make data-driven decisions with real-time insights

See your book as it moves — members, deposits, the loan portfolio, arrears and M-PESA float — on dashboards your managers can read without an analyst.

Live

Dashboards, not exports

1-Click

Regulatory Audits

MySACCO analytics dashboard preview

BUILT FOR YOUR TEAM

Built for everyone in your organization

From receptionists to chairpersons, MySACCO makes everyone’s job easier.

FOR THE BOARD AND MANAGEMENT

See membership, deposits, the loan book and arrears as they stand today, not as they stood at last month’s close. Every figure traces back to a posting.

FOR FINANCE AND COMPLIANCE

One ledger with full audit trails, daily reconciliation against M-PESA, and the records a SASRA return is built from.

FOR LOAN OFFICERS

Appraise against a member's savings and guarantors, approve in the queue, and disburse straight to the member's M-PESA.

FOR TELLERS AND THE FRONT OFFICE

Register a member, take a deposit and issue a receipt in one flow, with M-PESA payments matched automatically.

WHAT CHANGES

What changes when you move to MySACCO

Straight to M-PESA

Loan Processing Time

An approved loan is paid to the member's M-PESA, with the fee and the repayment schedule recorded automatically.

One Ledger

Manual Paperwork

Members, savings, shares, loans and the general ledger in one system that reconciles itself against M-PESA every night.

Any Phone

Members Served

Android, iOS and USSD, so a member with a feature phone gets the same access as one with a smartphone.

WORKS WITH

Safaricom | M-PESA

Built on Safaricom’s M-PESA rails, with SASRA’s requirements and the Data Protection Act 2019 designed in.

Frequently asked questions

Common questions from SACCO managers, board members, and IT teams.

Most SACCOs go live within 2–4 weeks. Our onboarding team handles setup, data migration from your existing systems (Excel, legacy software), staff training, and launch support — no IT team required on your side.

Yes. MySACCO generates the SASRA-required Forms 1A, 1B and 2A automatically, keeps a full audit trail of every posting, and reconciles against M-PESA nightly so your regulatory reports are always ready.

Yes. Members can check balances, apply for loans, and view statements on Android, iOS or USSD, so even a member with a basic feature phone gets full access.

M-PESA is built into the platform, not bolted on. Deposits, loan disbursements and repayments post straight to and from M-PESA, with automatic matching and nightly reconciliation.

Our migration team securely maps and uploads your historical member records, savings, shares and loan ledgers from spreadsheets or legacy systems before you go live, so no history is lost.

Every SACCO gets dedicated 24/7 phone support, plus ongoing monitoring of your USSD and mobile channels so issues are caught before members notice them.

Still have questions?

Can’t find the answer you’re looking for? Talk to our SACCO solutions team.

GET STARTED

See MySacco running on your own numbers

Book time with the MySacco team. We'll walk your board through the platform and size the move from wherever you are today.

From KES 10,000 a month, excluding VAT • Managed onboarding included

Safaricom

MySACCO - the all-in-one platform for digitizing savings and credit cooperatives across East Africa.

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